Payments & Refunds

Last updated: September 8, 2026

1. Payment methods

Visa / Mastercard, Apple Pay, Google Pay and PayPal — via Paddle, our merchant of record. Paddle is the seller for such purchases: it issues the invoice, calculates the tax and processes refunds. Your statement will show a charge from Paddle. Card details are handled by Paddle; we never see or store them.
Russian cards and SBP — RUB payments via lava.top, for customers who can't use international cards.
USDT (TRC-20 network) — via the Plisio payment service. Payment details and instructions are provided at checkout.
In-app purchase on iPhone — via Apple (In-App Purchase). Such a subscription is managed entirely by the App Store: charges, renewals, cancellation and refunds all go through Apple.

2. Pricing

Two plans, two billing periods: monthly or yearly. The yearly price works out to two months free.

Basic — AED 59 per month, or AED 590 per year (about AED 49 a month).
Pro — AED 999 per month, or AED 9,990 per year (about AED 833 a month).

What each plan includes is in the Terms of Service, section 4.

The current price and the exact amount you will be charged are always shown in the checkout window before you confirm. If this page and the checkout window ever disagree, the checkout window is the one that counts.

3. Free trial — 3 days

New users get a 3-day free trial, once per person. A card (or your Apple ID) is attached up front — a subscription cannot be set up without it.

When the trial ends, the subscription automatically becomes paid: you are charged for the period you chose at the plan price. The first charge falls on the day the trial ends. That date is shown at checkout before you confirm and in your account, and we email you a reminder in advance.

To avoid the charge, cancel before that date: access stays open until the trial ends. For a subscription bought in the iPhone app, Apple requires cancellation at least 24 hours before the trial ends, otherwise the charge goes through.

4. Renewals

Paying by card (including Apple Pay, Google Pay and PayPal), by Russian card or SBP, and buying in the iPhone app all set up a subscription that renews automatically. On the day your current period ends we charge for the next one — a month or a year, whichever you chose — and keep doing so until the subscription is cancelled. We do not ask for separate confirmation before each charge.

Crypto payments do not renew automatically — they are one-time payments for the term you chose. We remind you by email and in your account when the term is ending; renewing is a new payment, and any remaining days are kept and added on top.

5. How to cancel

A subscription bought on the website (card via Paddle, Russian card, SBP): your account → Account → the Subscription card → Cancel subscription. Your account passes the cancellation on to the payment service. If you paid via lava.top and the cancellation does not go through for some reason, there are backup routes: your lava.top account (sign in with the email you used to pay, My purchases → the subscription → Cancel), or email [email protected] and we will cancel it for you.

A subscription bought in the iPhone app cannot be cancelled in your account — we have no access to App Store subscriptions. Cancel it on the device: Settings → your Apple ID → Subscriptions → Imperia The1 → Cancel Subscription. You can also change plan there. Deleting the app does not cancel the subscription: charges continue until you cancel it in Settings.

Either way, cancelling stops future charges and access stays open until the end of the period you have already paid for.

6. Refunds

If it isn't for you, email [email protected] within 14 days of your payment and we will refund it. You don't have to explain why. How the money travels back depends on how it came in:

Card, Apple Pay, Google Pay, PayPal: the refund is issued by Paddle, the merchant of record for that purchase. Consumers in the EU and the UK have a 14-day right of withdrawal; even if you have already started using the content, Paddle and we still refund in full within that window. The money usually arrives in 3–5 business days.
Russian card and SBP: the refund follows lava.top's rules and goes back to the account the payment came from. Up to 10 business days. If lava.top refuses, write to us and we will sort it out.
Cryptocurrency (USDT, TRC-20): we send back the same coin, the same amount we received, to a wallet address you give us. The network fee comes out of the transfer. The exchange rate may have moved either way in the meantime — we don't make up the difference.
In-app purchase on iPhone: refunds are issued by Apple only — we cannot refund those payments and never receive the money. Request one at reportaproblem.apple.com with your Apple ID. The decision is Apple's.

Once a refund is issued, access to the platform closes.

7. Currency and taxes

Prices are set in UAE dirhams (AED). Paying with a Russian card, in dollars or in crypto converts the amount at the rate at the time of payment, so what you are charged may differ slightly from the figures above. Your bank or payment service may add its own conversion fee — that is outside our control.

Taxes (VAT, sales tax) on card payments are calculated and collected by Paddle as the seller: the rate depends on your country and is applied in the checkout window. The final amount including tax is visible before you confirm and is what appears on the invoice. For App Store purchases, taxes are handled by Apple.

8. Disputed charges

If a charge looks wrong to you, write to us first: a direct refund is faster than going through your bank. Disputing a payment with your bank (a chargeback) suspends access until the dispute is resolved — that is what the card scheme rules require. If the bank decides in your favour, the money comes back and access stays closed.

9. Payment issues

Charged twice, payment failed, or access did not open after payment — email [email protected] with the payment date and your account email. We handle such cases with priority and fully refund erroneous charges.